* Add on Modules
* Voucher Management
24online voucher management feature enables service providers to create and manage printable vouchers attached with internet package. 24online facilitates multiple voucher creation, which can be restricted by package or zone. 24online prepaid vouchers enable instant registration and renewal of regular customers. 24online also offers online payment gateway* integration by which subscribers can easily purchase vouchers using the online facility. 24online maintains multiple templates for customization by the provider with branded voucher and coupon printing. 24online voucher management offers new platform of revenue generation, increasing market reach and prevents revenue leakage.
* Franchisee Management
24online ensures smooth creation and management of multiple franchisees based on different zones. Each zone can be a network, location or area. And each zone can be managed by an administrator or manager or operator, allowing franchisees to manage their zone-specific subscribers and business channel. 24online offers variety of MIS reports based on franchisees' business processes offering high level of transparency in operations and as a business-tracking tool. It’s an ideal solution for service providers with multiple operator networks.
* 24online Payment Tracker
24online has now embedded an additional accounting feature - Payment Tracker. Service providers can easily generate and manage user payment details with the help of this feature. 24online payment tracker enables service providers to feed in payment details of the customers from different zone and POP. It also offers the facility to maintain the various transactions details between different POP and Zone in the network. Admin can generate different type of reports to avail revenue details.
* Multiple Gateway Load Balancing & Gateway Fail Over
24online supports multiple ISP links and offers weight based round robin traffic balancing over them. This ensures high-speed connectivity even during peak hours delivering higher service levels to premium customers by diverting them over high speed Internet links. 24online checks gateway status continuously, ensuring immediate failure detection and traffic redirection to working gateways automatically and intelligently.
* High Availability
24online supports High Availability feature allowing providers to configure two appliances (cluster) to function as single 24online appliance providing high availability. Thus, in case of failure the auxiliary appliance takes over the primary appliance and processes the entire traffic. This feature helps in avoiding the huge data-loss and providing continuous connection as well as security service reducing downtime in services and to add customer satisfaction.